Reviews

Star Rating:

***** Drain Control is rated 5.0 out of 5 stars, based on 90 reviews!

  • *****

    Kim is very honest. I originally thought my main pipe was cast iron so I want to replace with copper. But he told me that it's already copper so there is no need to replace it. If you want an honest estimate, go with him. I'm planning to either replace mine with a bigger pipe or replace the leak part like he suggested.

  • *****

    Excellent and prompt service from Kim Vo. He came in about an hour from my phone call to give me an estimate, and after I agreed to his reasonable price, he immediately started work to clear a blocked French drain in our patio. He used his high pressure hydrojet equipment, which cleared the drain quickly and completely. Kim is a one-man show (with his helper), so you don't get some less capable person other than the owner doing the job. I can recommend him without reservation.
    Colin K.

  • *****

    Mr. Kim is the best I've used! Last night I had a last minute clog and he arrived early and gave me a great estimate for the job on my rental property! I would highly recommend Mr. Kim for any draining needs. I definitely will be using him again! Such a life saver and his price was very reasonable! Thank you Mr. Kim!!!

  • *****

    The response time is quick which was great. The service man John was friendly and smiling. I'm always skeptical to allow anyone in my home and felt some easiness with John. The work was completed quickly, it was also under the estimated cost.

  • *****

    Our French Drain got backed up badly with soil and roots. Kim and a guy showed up next day I called, worked in careful manner to fix thoroughly in reasonable time. Kim also gave me some tips to prevent such issues happening again. Great work. Highly recommended.

  • *****

    I had a clogged sink in kitchen. Requested quote from Drain Control and a few other plumbing services (mentioning I needed snake from the roof since that was I always did and the only thing worked in the past). Kim was the only one who replied with exact cost and solution. All other services just push me to schedule with them without giving any useful information.

    In a few hours Kim was already standing at my front door. It took him 30 minutes to hydro jet + power snake from the roof to get the work done. It turned out there was a lot of grease in the pipeline (we never let food garbage in the drain). I believe the hydro jet really helped with the grease.

    Another nice thing from Kim is that you get 1 year warranty which I never got from other services.

    I would definitely use Drain Control next time and highly recommend Kim and his service!

  • *****

    this a private business guy who used to work for a company then ventured on his own.

    our kitchen sink was clogging up and we did everything im our filipino plumbing power to get the drains working again. we snaked inside, snaked outside, snaked from the roof pipe ...everything ...and still sink backing up (well actually my unc did most the work ..cause i was at work myself-but he kept updating me). i even took the Ptrap apart and replaced parts, etc ...nothing?!
    so i looked on yelp. oddly, nobody could come thru on short notice. mind u i was calling from work in san francisco. anyways, i call this guy and he says he can come out to my house. i called my family and told em i had a plumber coming over.

    long story short ...the pipe needed to be hydro flushed. (thats when the plumber uses a special machine that blows high pressure water through the pipe blockage because whatever is in there is hard as a rock...in our case, all that built up lumpia grease and old rice and who know what else) and i kmow what ur thinkinkg and im gonna say... u dont know what the problem is at the time and after u tried everything, usually the plumber has the proper machine anyway because YOU DO NOT OWN IT, so bite the bullet, call this guy and pay the 300 bucks to move forward so your mom can use the sink again

  • *****

    Quick response, very friendly, fair prices. Kim and his team were available within hours to fix a clogged kitchen drain. They were straightforward about how to fix the problem and prices. Overall, great service!

  • *****

    Drain Control is the go to company if you need your home sewer cleaned. Kim is the owner and does the work himself. He was prompt, explained what he was going to do, and completed the work and left the work place clean.
    They may not be the cheapest, but I think it is fair and worth to pay a bit more to get great service!

  • *****

    Kim did a great job on hydro-jetting the drain lines in the garden. Also, did a complimentary check of the sewer line with the camera. If you want drain services from someone that's honest and reliable, you will not be disappointed with Kim.

  • *****

    Kim responded promptly and arrived on time. He took care of a tricky clog in a drain line but he went beyond the immediate job description. Kim also noticed that the P-trap needed to be replaced and took care of that too. Quality work.

  • *****

    I am very satisfied with the expedited service that Kim and his assistant provided. On Memorial Day (holiday), one of my toilets got clogged and I tried everything without success to unclog the toilet using my tools (plunger and "snake"). I called Drain Control late that day to make an appointment for the next day. However, Kim offered to drop by the house and he arrived within an hour after I called. He and his assistant successfully unclogged the toilet relatively quickly and tidied up the place before departing. In addition, he recommended that I purchase the tool he was using from Home Depot because it was on sale! Furthermore, he suggested that I avoid using the "snake" I had because it may become entangled and cause more harm. I would call him again for future plumbing issues.

  • *****

    I had a busted garbage disposal, and Kim responded that day and was able to fix the issue within a few hours. Excellent service - would highly recommend.

  • *****

    Drain Control was great to work with. We had an emergency plumbing issue and Kim responded quickly and came out within hours to help us. He successfully cured our issue within 30 minutes and was very professional! Will gladly hire him again!

  • *****

    Called for a blockage problem at 6pm. Arrived by 7:00 and diagnosed the problem. Well equipped truck with latest and greatest machine/tools. In this case, Kim used a water power hose hooked to the truck to blast out the blockage. Used his high tech camera to diagnose. Cleaned any mess that was left. Couldn't ask for any more and highly recommend.

  • *****

    Drain Control, Kim really knows what he's doing and has high end equipment to get the job done! He cleared out blockage for our 130 foot main sewer line using his Hydro Jet with the Warthog Nozzle. He also had a tech camera so that he could see exactly what was going on in the sewer line. He does great work! I highly recommend Kim at Drain Control.

  • *****

    Kim really knows what he's doing and has high end equipment to get the job done! He cleared out blockage for our 130 foot main sewer line using his Hydro Jet with the Warthog Nozzle. He also had a tech camera so that he could see exactly what was going on in the sewer line. He does great work! I highly recommend Kim at Drain Control.

  • *****

    Kim and team did a great job unclogging my plumbing issue.
    I made a request early in the morning and he replied back within 15min. and was at my house within 1.5hrs.
    They did a thorough job validating where the clog was and fixed it, this clog was about 50ft from the toilet. You needed a professional to get to it. He also advised me on how to avoid clogs as well. Only toilet paper, no wipes or female hygiene down the toilet.

  • *****

    Kim is amazing! He's professional and knowledgeable. He helps to clean all the roots in my sewer. I think I need to worry about the clogged drain for years. Also, he recommends me some product that can prevent the tree roots from growing, after he finished his job. I will definitely recommend him to anyone who needs sewer service.

  • *****

    I would highly recommend Kim Vo/Drain Control. Kim arrived in a timely fashion with Johnny and completed the job efficiently and well. I was impressed that they tried to do whatever they could to fix my drippy shower faucet and sink faucet in the most cost-effective method which I appreciated very much. The final price was the same as estimated which was very reasonable. Kim and Johnny were honest, professional, and pleasant to work with. I will surely call Kim (and Johnny) again for future plumbing needs.

  • *****

    I was referred to Kim Vo from Drain Control by another plumber who couldn't fix my drain clog on the backyard. Kim arrived on time as agreed and quoted me a price after inspecting the clog. At the end, he found out my drain piper was not fixable due to the tree root damage. He didn't charge me anything even though he spent an hour trying to unclog. He is very knowledgeable, professional and honest. I will definitely reach out to him again next time.

  • *****

    Kim made quick work of a reasonably difficult repair. There was a small water leak from a joint just before the shut-off for the house. And the configuration of the pipe in the area contained an elbow, so positioning replacement fittings seemed impossible. Further, it turns out the meter shut-off was a poor seal, so water kept trickling out of the cut pipe, which could make a proper sweat joint impossible!

    However, his experience and the right tool the job (he had these in-line crimp connectors) he was able to replace the leaky section, and with a new valve, in no time. For the wrong person, this job could have been a disaster leaving the home without water for days while waiting for the city to replace meter valve. Money well spent. And he's a pleasant and interesting person as well...

  • *****

    I don't usually write review but Kim Vo really does deserve a 5 star. I called him and asked to come out and check our mainline for sewer lateral video inspections to check the clogged. He came within an hour and checked the mainline. However, he made recommendation to call the City instead. Kim is an honest man, and friendly person. He didn't charge us for service fee? I highly recommend him. Thanks again Kim!

  • *****

    I don't usually write review but Kim really does deserve a 10 star if Yelp allows it. I ordered him to do a sewer lateral video inspections for a house that I am going to buy. Thanks to him, we discovered that underneath a beautifully remodeled house was a "shit show" quite literally. The main sewer is clogged and desperately needs a totally replacement.

    He is an honest man and didn't charge us more for the extra work. In the end, he provided us a HD quality video along with a written report. 10/10 would definitely recommend him to all my friends and family.

  • *****

    Didn't end up with Drain Control as Kim identified that the city can address the clog directly (sewage issue). Kim showed up when he said he was going to (even earlier and called right before)... I would call Drain Control in the future with other plumbing issues, for sure.

  • *****

    Kim gives prompt responded to my late emergency request and provide great service next morning. He also give us a lot of suggestions on how to maintain a clean sink drainage. Great guy and nice work! Highly recommend!

  • *****

    Kim is the most professional plumber and rooter I know. on the three occasions that I hired him for various jobs, he did an amazing job, and explained to me in detail the issues and how he had fixed them. His truck is well equipped with all the bells-and-whistles of high end equipment, tools and parts. His response time is very quick and he makes every effort to arrive quickly. I highly recommend him, and he's definitely my go-to-guy for any plumbing or rooting issue, small or large.

  • *****

    Kim of Drain control has done a very fine job fixing my tub drain that corroded away after a few years. I tried to do it myself but his experience and the special tools enabled him to to the job quickly. I have an old home and he saved me with a previous problem in my kitchen. I find him very dependable and a very experienced plumber to tackle any plumbing issues. I definitely recommend Kim and Drain Control to take on any of your plumbing issues! Thanks again Kim!

  • *****

    I needed a plumber to come out to my house to unclog our sewer line as soon as possible because we had my daughters dance recital in a couple of hours. I called Drain Control and explained the urgency, Kim showed up within 20 min and quickly fixed the problem. He was at home and took the time to come out and help us. I can not give the owner enough stars or thank him enough. I was so impressed by his service, professionalism, and knowledge. He knew right away what needed to be done. The man knows his stuff!
    Thank you Kim Vo and Drain Control for the superb service!

  • *****

    Kim was an absolute dream to work with. We called him several times with questions and each time he was happy to answer. We asked he come and look into our clog and he was here within 30 minutes on a Saturday afternoon. Kim was very thorough and went as far as offering us some good advice as to good forward maintenance. He had the issue resolved very quickly. We couldn't be more pleased with his service. I would absolutely recommend his services! Thank you Kim!

  • *****

    Nice guy, fair price. One of the few guys I've contacted that has all the equipment on hand if you ask in advance... he promised me a camera, snake and hydro jet.. only guy I know that showed up with all and I don't have to do a repeat appointment to cover some "oh I didn't bring that".

    Highly recommended - will do business with again.

  • *****

    I am very happy with Kim services, he is punctual, professional, clean, he came on time, his equipment is the best, he went above and beyond to help me with a broken drain pipe, did the job in one day and his prices were very reasonable. I would definitively use his services again and will recommend him.

  • *****

    High quality work with a fair price. Very knowledgeable and committed. Also he was very clean , respectful and on time. Definitely be in top my list when I need a handyman.

  • *****

    Kim is highly recommended! We had a "smell". PG&E came out, no leak. He suggested sewer issues. I read the reviews on Drain Control and gave Kim a call. He offered some advise over the phone and we tried one thing that didn't work to remove the smell. We called back and he was able to come out next day. We were expecting a sewer issue but as soon as he opened the basement door he know immediately what is was. Dead critter! Pg&e searched the basement but found nothing. Well, Kim braved the toxic fumes and down he went. Within about a minute he had to come up and run to a patch of dirt in the back yard. He was gagging so bad. Well, he went to his truck and got a mask and some other tools and began. Once again he was up and out rushing to the patch of dirt, gagging all the way. He said he found it. He removed it which he had to cut a step from a wooden ladder it was wedged in. So needless to say Kim is awesome! Not even his "kind" of job, but was up for the challenge. Very nice, professional and knowledgeable. We will have upcoming plumbing and sewer installations that we will call him for.

  • *****

    Mr. Kim Vo of Drain Control was responsive, prompt, respectful, and he did a good job diagnosing and solving my plumbing problem, which was a bathtub top-drain leak. Some other vendors wanted to charge me $120-$150 to come out and diagnose the problem, but Mr. Vo did not do that. In fact, he spent a considerable amount of time and effort to first diagnose the source of the problem. Only then did he give me a quote. This is a very honorable way to do business. I highly recommend him.

  • *****

    I contacted Kim this morning about a plugged main drain. He quoted me a price on the phone and arranged a time with me and showed up on time (early even). He used a camera that showed me the problem, and used high pressured water to unplug the main. He was able to accomplish what several other plumbers couldn't do and for a very reasonable price. He took the time to make recommendations and explain everything! He was professional, courteous and efficient. If I could give him 10 stars, I would. Thank you, Kim!

  • *****

    I highly recommend using Drain Control! Kim responded quickly to my inquiry and came out on time as promised. Upon arrival, he quickly assessed the situation and discussed his recommended solution. He was very knowledgeable and worked quickly. He went above and beyond the normal expectations by working under the house to access the specific clean out caps to finally remove the blockage. Kim explained what he was doing and was very pleasant to work with throughout the whole process. I definitely plan to contact Drain Control for my future plumbing needs!!! Great job, Kim!

  • *****

    I highly recommend Drain Control for all the plumbing issues you have. Kim is professional, efficient, knowledgeable and most of all gave an excellent service and quote. He just fixed a leaky pipe behind our dry wall and knew what to do right away. I will definitely call him again for any plumbing issue.

  • *****

    Had an issue with my bathroom sinks both being clogged. It was the day after Christmas so I wasn't sure if I'd have any luck finding a plumber on short notice. Luckily I found Kim! He squeezed me in his busy schedule and was here within an hour of my call. Did the job very efficiently and also was reasonably priced. He even researched a part on amazon for me that I needed. It's great to find an honest reliable plumber. Highly recommended!

  • *****

    Great service and dedicated to getting the job done. Fair pricing and on time. Definitely use for any other drain problems

  • *****

    Kim answered my yelp quote request and fixed my leaking toilet tank, all within a few hours. He was polite, fast, friendly. He replaced my fill valve for the price he quoted, in a few minutes. Five stars.

  • *****

    I have a kitchen drain leak and Kim is quick to my request. He comes and take a look, fix it in 20 mins w/o charge. Really awesome service. Thanks!

  • *****

    My master bath drain clogged. The shower filled up with sewage and the toilet was backing up. Called 3 plumbers, no response. Kim picked up and was very responsive. He came out to fix my issue within a few hours using his scope and hydrojet. He's very knowledgeable and explained to me the home's drain system. Great job!

  • *****

    Great experience! I accidentally dropped my wedding ring down the bathroom sink drain and immediately sent out requests for service over Yelp. Kim was able to come over within 30 minutes and retrieved the ring within a few minutes. What a relief. I am grateful for his quick service.

  • *****

    It is really difficult to find honest plumber that knows plumbing. I can tell you Kim has right equipment and knowledge. You can trust him.

  • *****

    I'm so pleased with the response I got from Kim. I called several plumbing companies who could only come out days later at overtime rates. One of them referred me to Drain Control. Kim responded right away and took care of the problem within a couple of hours. Drain Control will be my first call next time.

  • *****

    We HAD AN EMERGENCY at a apartment house. Sewer backing up into the units. We called and they came same day [on time} and did more than we expected and quoted us less than they charged. But it was still very reasonable. We appreciate the extra work...Thank you. Kin is now our go to guy for problems at the apartments.

  • *****

    We were having some issues with our main sewer line and wanted a camera inspection. Kim responded quickly to my quote request and was able to come out the next afternoon. We found there was some root blockage of the line. He gave me a more expensive replacement option and a cheaper option for hydro-jet. The prices were reasonable and he explained things to me well. We ended up going with the hydro-jet and it has worked well so far! Everything was done in about 90 minutes.

  • *****

    Kim came within 30 minutes on a Saturday and used high quality equipment to fix our plumbing problem quickly for a very fair price. Highly recommend and plan to use them again as needed!

  • *****

    I called Drain Control because my water meter is still spinning even after the main valve is shut off so I know that there's leak in my pipes. Kim squeezed me in for same day free inspection and showed up on time. He dug around a bit near my main, irrigation valve and around my meter to confirm there's no obvious leaks then he concluded that my leaks are probably between my meter and my main. Because of my landscape structure (with lots of concrete), he suggested that I contact trenchless companies for the job. He even wrote down a couple of companies that he knows are reliable and affordable. Other companies would try to push me to have the job done right away but Kim actually said that since the leak is very minimum, I should take my time to ask around for best quote before deciding. I appreciate his work ethic and would contact him again if I have any other plumbing issue.

  • *****

    Very happy with response and service from Kim at Drain Control. He responded quickly with the best price for a camera inspection of my lateral line and came the same day. He showed me the the screen and described the issues along the way. At one point the obstruction prevented the camera from going further so we discussed using the auger and he told me what the additional cost would be before he did it. The auger opened up the line enough for the camera to show the root problem along the line and to show a major obstruction near the sidewalk. Kim described the water jet process and gave me a price that would include everything. I felt the price was fair and he wasn't piling on one service after another to jack up the price. He combined the services and gave me a two year guarantee.

    After the water jet process, the camera showed a completely clean drain line all the way into the middle of the street where it connects to the city sewer line. All the roots and the major obstruction near the sidewalk were completely gone. A great tool and great service!

    The final price I paid was only slightly more than most companies quoted me just to run the camera down the line.

  • *****

    He was straight up with what needs to get done and how much, and he did a great job, i will recommend him for sure

  • *****

    Kim came out very quickly. from the time i called he was out within 30 minutes. we had roto rooter out and they spend 15 min here and said they need to cut a pipe under the house to clear the blockage in our shower drain. they charged us and left. we didnt want them cutting a pipe and didnt trust their tech. Kim came out and had pulled a golf ball sized ball of hair out the drain and charged us less than he had quoted. awesome service. from time of call to time he left our house was maybe 1.5 hours. definitely have Kim's number saved and will be using him again

  • *****

    We had an emergency job done on our outside water source and we called a few companies. Drain Control was the first to answer and even got to our home within an hour - which was great because our landscaper was relying on the water to complete our project on time.

    Great service, fast, and fair price.

  • *****

    I am not your average consumer. Growing up, my mother owned a 4-Plex. Then as an adult, I've been a Commercial Property Manager for fifteen years. Meaning: I've seen a lot of plumbers

    The bad (sort of): Initially had a little communication problem and trouble with confirmation of arrival time. It could have been due to technology issues, or maybe on first contact, I caught him between jobs. Whatever it was, we got it resolved and he was on the job within three hours.

    The GOOD: Professional, Clean, Organized, Knowledgeable, Diligent, Quick, Reasonably Priced ....AND a WARRANTY TOO!

    Kim arrived with organized, high quality tools, identified the problem, dealt with a couple access curve balls then Hydro-Jetted my residental laundry and kitchen lateral and 80% of my main line. All for 20% below the going rate (cost) for a Hydro-Jet service.

    Summary: Couldn't be happier.

  • *****

    Disclaimer:
    1. I don't know this guy, in fact, I didn't find him on yelp.
    2. If you ever want an honest and decent person to work with, you MUST read this review.

    I contacted a plumber on Yelp and request service immediately. That plumber said no problem, see you at 12pm and turned out, it was a different plumber from a different company, who came all the way out from San Jose. Turned out the guy I originally contacted didn't have time so asked Kim to come out instead. They are relatives but own their own business.

    Kim, the owner as well as the plumber of Drain Control came (Again, not the plumbing company I originally contacted). He took one look at the clean out and he start shaking his head (see below). Then within 30 minutes, the took care of my clogged problem. Precision, efficiency and great value.

    THIS IS THE STORY BEHIND THIS REVIEW:

    1. Kim explained to me why there is clogging with my 8 years old new house. The plumber who built the house was very poorly trained and used the wrong materials... which I already know he's right due to other issues we have, and that's why we have so much clogging problem. Now I have hired a very highly rated company from Yelp with almost 700 4.5 stars reviews who came out twice and unclogged my drain but not once explain to me what happened but just said you got gunk.

    2. When Kim saw the clean out, he already know there is another problem. The clean out was too short behind the wall, during snaking, the water came out and spilled into the kitchen from between the kitchen wall. So he explained to me how to fix it. So I asked him if he can fix it for me, he said he can and told me how much (which was reasonable price) but instead, he taught me how to do it, what parts to buy. I told him, but I don't even have the tool to do it. He GAVE me one of his pliers... he said, keep it and use it to replace it. I was like what? This is one guy, who job is to unclog my drain and after that, he spend the time explain to me how to fix it, what to buy and GAVE me his tool???? I don't know how much the pliers cost but I think he may not make much money on this. And again, that highly rated plumbing company didn't even mention that problem.

    Kim explained to me, because of his religion, he want to help people, he charges very reasonable rate and enjoy the process helping others. You may hear people tell you all day long about some of this story, but witnessing it first hand just flat out amazing.

    Boys and girls, I spent most of my life time working with people, hiring people and always hoping to meet people this sincere and genuine. If you want an honest and reliable person to work with, try Kim.

  • *****

    Kim was very professional and fixed our running toilet at a fair price. In addition, he was able to come out for the repair on short notice. We'll definitely call on him again if needed. Thanks!

  • *****

    I had a clogged main sewer line last week so I called another company with very good reviews on Yelp. When the gentleman came out, he noticed that since I have an older home, I most likely did not have a sewer clean out pipe and suggested the best option is to use the vent on top of my roof. The problem with that was I have a metal tile roof and because of safety rules, he was not allowed to climb up to my roof. He spent about 2 hours, first trying to snake through the laundry pipe in my garage and then the pipe from my main toilet. Both didn't work. Since he spent 2 hours working on my issue, his company and I negotiated on paying about one third of the original quoted price. Since it was late in the afternoon, I started to panic and wanted to find someone before it got dark. After reading the excellent reviews on Yelp, I decided to give Drain Control a call. Kim is the owner and does most of the work himself. He said he was just finishing a job and was pretty close by. He arrived about 40 minutes later.

    He suggested hydro jet cleaning claiming it works ten times better than snaking. All his tools and equipment are in his van. He pretty much guaranteed that hydro jetting would work and promised he wouldn't charge me anything if it doesn't. That was reassuring, since I just paid the person before him. After hopping onto my roof and sticking his hydro jet hose into the vent all it took was about 30 minutes to get the job done. He told me he used to work for big plumbing companies in the past and knows pretty much everything about plumbing issues. He is very knowledgeable, reasonable, efficient, and professional. He even installed a new garden valve for me free of charge. I would definitely recommend Drain Control to all my friends and family. If you're thinking about calling big plumbing companies with their names plastered on over their big trucks, be prepare to pay 2 or 3 times more.

  • *****

    I really appreciate Kim so much!
    Our front yard water valve broken around 8pm. We needed to shut off main valve to stop water. We hoped to get it fixed immediately otherwise no water. I found Drain Control on yelp and called them. Kim came to our home very quickly even outside of biz hours. His work is amazing and precise. He uses very professional tools and high quality materials to fix our valve system. I am so lucky to find him on yelp! Thank you Kim! You are our hero tonight!

  • *****

    Kim did a great job clearing the clog in our main line, he was friendly, professional, fixed the problem quickly, and charged just what he had quoted.

  • *****

    I needed 2 valves replaced that was in close proximity with the wall. Kim not only fixed the problem, but also replaced the old pipes as well without damaging the wall. The quality of work was absolutely amazing. He has a wide range of specialty tools that can tackle any problem. I would not hesitate to call him again in the future. 10/10

  • *****

    I needed 2 valves replaced that was in close proximity with the wall. Kim not only fixed the problem, but also replaced the old pipes as well without damaging the wall. The quality of work was amazing. He has a wide range of specialty tools that can tackle any problem. I would not hesitate to call him again in the future.

  • *****

    Kim was great! Contacted him, responded promptly, and came out to do the job that same day. He worked on bathroom plumbing and water line issues. Gave me a resonable price and did a great job. Kim is very professional, on time, and honest. Would highly recommend him!

  • *****

    In shutting off the ancient sprinkler system before leaving town, as fate would have it, the pipe cracked and the pressure side started gushing an eight foot tall fount of watery goodness. Kim arrived just a few hours later and tackled the problem amazingly quick and efficiently. Unsure if the entire mains would need repair or if it could be isolated to the sprinkler pipes he took a chance and tried removing the sprinkler system that branched off the main pipe (the condition of all the pipes looked hopelessly beyond saving), but to our amazement the threads connecting the sprinkler pipe system were still good. So out went the old corroded sprinklers and their local pipes, and in went new PVC tubing and siphon valves. A short time later, pressure restored, and it looks good - I am no longer watching a miniature old faithful and Kim with Drain Control gets my thumbs up! He knew his stuff, didn't mind my hanging around and was a pleasure to work with. I'd definitely recommend him and will keep his contact info should anything else go wrong with those old creeky pipes......

  • *****

    I had a bad main sewer drain clog. Kim arrived earlier than scheduled, and did a perfect job to fix the problem. This guy is very efficient and professional. He knows everything about drainage, and walked me though all the options I have. He's also very honest and the price was pretty reasonable. Thank you very much Kim. Highly recommend!

  • *****

    Provides very quick and efficient services. Definitely the plumber our family will be using for all our needs. Thank you very much.

  • *****

    Kim is a true professional. He gave a quote over the phone and a time that he'd be able to show up. He was prompt, polite and did exactly what he said he was going to do. I strongly recommend him.

  • *****

    I have managed more than a dozen of rental properties and plumbing issue often becomes as one of major services among all. Never tried Drain Control before till today. Since we have had a preferred vendor to work with in the past, unfortunately, my vendor got a flat tire this afternoon on the way to our place. I had to call another plumbing company since I wanted to get it done today. This is how Drain Control came to my eyes when I yelped. Though they don't have a lot of reviews but people gave them all POSITIVE reviews. After I reviewed most, I decided to try them and it turns out GREAT. Not just they accommodated our requested schedule (today), the staff, Trieu (Owner Kim's brother), came and explained to me in details how he was going to do and what we may need to expect in case to snake is not good enough, including the possible budget range and benefits of hydro-jet can do for us. After Trieu opened the outside vent and snaked it, he immediately identified that we don't need to spend extra money for hydro-jet. I like them being honest and consider necessities from customer's point of view too. I will treat them as one of our preferred plumbing vendors from now on. THANK YOU, Trieu.

  • *****

    I was very pleased with Kim's professionalism and workmanship. If your in the need of any plumbing needs do not hesitate to call Drain Control. Thank you for your service Kim!

  • *****

    Kim came out and installed my water softner. He did a fantastic job and I'm very pleased with the way he ran the pipes. He showed integrity and professionalism.

  • *****

    I had a blocked tub drain and was not able to use our bathtub.
    Kim Vo from Drain Control Plumbing came out within a couple of hours of my call and had my problem resolved and my tub usable again.

    And the cost was even a bit less than the estimate.

    When you have plumbing problems, most people feel a bit vulnerable. I appreciate someone like Kim who comes out and gives honest estimates and does good efficient work within the cost estimate.

    Next time I have plumbing issues I will be calling Drain Control Plumbing.

  • *****

    We had a water pressure regulator failure and the pipes were making clanging noise when faucets where closed each time. I requested quote on yelp. Kim replied in 15 min. Was at home in a few hours and fixed it and explained before/after. He had brand new part with him as well. Would recommend Drain Control strongly.

  • *****

    Highly Recommend! Kim answered my email in the evening when I had no expectation that he would or should. We arranged to meet at 9:30am for a no cost estimate, and he showed up exactly on time. He diagnosed my drain problem, told me it was most likely the City's responsibility being in the drain close to the street. He suggested I call them because they should clear it for free. He spent his time traveling and poking around, and suggesting a free alternative. And for this he charged me exactly nothing. That's right, free! (Also, kudo's to the City of Santa Clara Sewer Dept. for showing up quickly and fixing the problem).

    This was a great experience, and I would certainly not hesitate to call them again, even if I did have to pay!

  • *****

    Kim is my new guy! He totally set me up. I had a drain clog between the sink to the main line. Kim gave me a very reasonable quote and arrived a early for the appointment. He unclogged the drain quickly. We then agreed on a very fair price for Kim to use his camera to show me the pipe. Turns out my old galvanized pipe has corrosion severely choking the pipe (down to 5%). Kim also gave me a very fair quote to replace it. I was so happy with Kim's skill and equipment that I asked me to use his larger camera to find out why my main line from the house to the city sewer gets clogged/backup sometimes. We agreed on a very fair price and he used his big camera and showed me a monster set of roots. We talked for awhile about hydro blast versus digging up and replacing the pipes. We agreed to use the hydro blast the next evening. Kim arrived early again and spent nearly 2 hours fixing the problem. He had both the camera and the hydro blast down the pipe enabling us to see the before and after video for each section w/roots. He ended up pulverizing 5 different sections of roots. Awesome. He guarantees I'll be clog free for a year and we both expect I'll be OK for at least 5 years.

  • *****

    Kim is amazing can fix any job big or small!! He's on time, efficient, and does excellent work at a fair price. Will definitely call him for future plumbing projects:)

  • *****

    Looking for an honest, hard-working, dependable, and trustworthy plumber? Look no further. Having received multiple estimates from others for an ~80 year (?) cast-iron main line sewer clog, Kim saved me thousands of dollars by showing me the fundamental problem wouldn't be fixed by the other's proposed solutions. I will now be scheduling a yearly hydro-jet clean out with Kim: he's earned my business.

  • *****

    Drain Control is honest and plan to give him more work. Has a truck full of equipment to clear drains and camera for inspection.

  • *****

    Wow, I wish there were more stars to give Kim. He was fast, prompt and cleaned out my clogged toilet and drain. He was very courteous and left my home spotless. I will definitely be calling him for any further problems with my plumbing.

  • *****

    We were very pleased with Drain Control. Our hall bathroom toilet was clogged. The owner, Kim, came out right at the specified time the same day we called. He immediately tested all the drains, identified the problem, and quickly fixed the toilet drain clog for a reasonable fee. I would be happy to hire Drain Control again for any future issues. It is good to meet someone competent and honest who knows all about drains!

  • *****

    Had issues with the cold and hot water line mixing in my bathroom and needed a fix fast. I only had time to meet with a plumber after work (around 5:00PM) and Kim was the only one that could make it at such an inconvenient time and on short notice! When he arrived he explained the issue and informed me what was causing it within 2 minutes. Being a new homeowner, I was overwhelmed with how the plumbing works in my home, but Kim kindly walked around and explained some easy DIY projects I could take on that would improve quality of life for very cheap. I appreciate all the advice he gave me and will definitely call him in the future for emergency plumbing needs.

  • *****

    This is a very quick working, professional service and great workmanship shop. They help my family fix a major sewer problem. Great to work with, great communication and on time as promised. Great plumbers!

  • *****

    I called Kim yesterday and today my leaky bathtub faucet was fixed. Kim is the owner and he responded quickly and was professional during the repair process. He was able to work with me in my timetable and did a great job. He left my home with no mess at all. Highly recommend!

  • *****

    These guys came at the drop of a hat. I highly recommend this service - we used the hydro jet clean out and I can tell they actually care about doing a good job.

    Hire these guys.

  • *****

    Arrived within the specified time. Great job and great service. Reasonable pricing and would recommend Drain Control to others.

  • *****

    Called Kim at 5 , said he'd be here by six and he actually was on time ( rare for this type of service )
    We have an older home with tree root issues in the main & get clogs every couple of years . These guys did a great job @ a very reasonable price. They were efficient, thorough & honest . A pleasant experience for an unpleasant situation. Will definitely use again & recommend to our neighbors & friends.

  • *****

    I had a clogged kitchen sink last week and I called Kim after a few other places couldn't come out for a few hours. Kim said he could come by within the hour - and he was there in 30 minutes. Not only did he get the sink unclogged but he let me know that I had a problem with my garbage disposal. He ran over to Hone Depot, picked up a new one and had everything done within an hour. His service was impeccable and and his rates were incredibly reasonable - especially because it was a weekend.

    Fast forward one week and I am at my mom's house in Los Altos and we were running the dishwasher. As soon as it started to drain, the air vent started spewing water and there was a huge leak under the sink. I sent a text over to Kim and he said he'd be here within an hour. Again, he was incredibly prompt. He cleared up a clog in the drain line, made sure everything was working properly and left without charging us! I cannot say enough about how wonderful his service is. I will be recommending Drain Control to all of my friends and family. Thank you Kim!

  • *****

    Kim Vo was very good very good he was on time,he explained the problem we had. They we're both very polite and friendly.

    I will call him back for the next problem

  • *****

    Holy moly. After having massive trouble finding someone who would even LOOK at our water softener, Kim answered the phone on a Saturday, was able to come the same afternoon to give me a quote, had the needed parts, and made the fix so fast, he wouldn't even charge me for his time! Yelp is made for guys like this: friendly, responsive, hard workers who are looking to make an honest living. I won't think to call anyone but Kim next time I need plumbing work done.

  • *****

    Fast response, fair and honest pricing, and great service. We didn't know what was wrong with our toilet (not flushing but no clog) and Kim came to check it out. Turns out the main line was clogged. The job was done efficiently and on time. Thank you guys!

  • *****

    Wow! Amazing service! Kim Vo so knowledgeable and experienced. Came when he said he would, and charged his initial quote. We had a hole in a pipe in the kitchen ceiling. He covered the kitchen surfaces before he started and cleaned down kitchen cabinets when he was done. I am not an easy person to please but this guy was impressive. This was the first time we have used him and certainly won't be the last. Thank you for a job well done!